Loyalty Rewards
How do I earn beer tokens?
You earn 5 beer tokens for every £1 you spend when placing an order on our web shop. To start collecting tokens, you will need to create an account on your first order.
How do I redeem my beer tokens?
You can redeem your beer tokens on any order. Simply log in to your account and apply your tokens at checkout to get a discount.
Do I need an account to earn beer tokens?
Yes. To start collecting beer tokens, you will need to create an account when placing your first order. After that, all future orders will add tokens automatically, as long as you are logged in.
Do I need to be logged in to earn or redeem beer tokens?
Yes. Make sure you are logged in whenever you place an order to earn tokens and whenever you want to redeem them. Orders placed as a guest will not collect beer tokens.
Do my beer tokens expire?
Yes, beer tokens expire 12 months after they are earned. Make sure you use them before then so you do not lose them!
Is there a limit to how many beer tokens I can earn?
Nope! You can keep earning tokens on every web shop order, with no limit.
Why did my beer token balance change?
Your balance may change due to expired tokens, returned items, or cancelled/refunded orders.
Can I earn beer tokens on in-person or phone orders?
No. Tokens can only be earned on orders placed through our web shop.
How do I view my beer token balance?
Your balance is displayed in the Beer Token section of your account dashboard. You can also see your current balance while you are in checkout before applying your tokens.
Can I use more than 500 beer tokens at once?
Yes! You can use as many beer tokens as you like on a single order. Just make sure you are logged in and apply them at checkout to redeem your discount.
For more help visit our FAQ Page.